Welcome to Crave Now, a brand owned and operated by Zenzaura Wellness Pvt. Limited (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://cravenow.net (“Website”).
By using our Website or any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase or register on our Website, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely via third-party payment gateways)
b. Device and Usage Information
When you browse our Website, we automatically collect:
- IP address
- Browser type and version
- Device type
- Time zone
- Cookies and web beacons
- Pages viewed and time spent on the Website
c. Other Information
We may also collect:
- Communications with customer service
- Survey responses or feedback
- Product reviews and ratings
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchases, queries, or complaints
- Improve our Website, products, and services
- Personalize your experience and show relevant products
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Third-party service providers for functions such as payment processing, shipping, marketing, and analytics
- Business partners for joint marketing or promotions, with your consent
- Government authorities or regulators when required by law or legal process
All third-party providers are required to handle your data securely and only for the purpose it was shared.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Enhance your browsing experience
- Understand user behavior
- Deliver targeted advertisements
You can control or disable cookies through your browser settings, but some features of our Website may not function properly if you do.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Data Security
We implement industry-standard security measures to protect your personal information, including encryption and secure servers. While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent (where applicable)
To exercise your rights, please contact us at contact@cravenow.net.
8. Children’s Privacy
Our Website and products are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a child has provided us with personal information, please contact us for removal.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. Please review their policies before sharing personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date. Continued use of our Website after any changes constitutes acceptance of the new policy.
Last Modified: [Insert date when published]
11. Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
Zenzaura Wellness Pvt. Limited
A-32, Block B, Mohan Cooperative Industrial Estate,
Saidabad, New Delhi, Delhi 110076
Email: contact@cravenow.net
Website: https://cravenow.net
